Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to info@22khub.com

To place an order, simply browse our collections, select your desired items, choose the correct size and quantity, and click "Add to Cart." Follow the checkout process by providing your shipping details and payment information.
We accept various payment methods, including credit/debit cards, Stripe, and other secure online payment options. The available options will be displayed at checkout.
After completing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service.
Currently, we only accept orders placed through our website to ensure accuracy and security. If you need assistance, our customer service team is here to help guide you through the online process.
Shipping costs vary depending on your location and the shipping method selected. The exact cost will be calculated at checkout.
Orders are typically processed within 4-6 business days. You will receive a shipping confirmation email once your order has been dispatched.
We accept returns within 10 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Contact our customer service to initiate a return.
Once we receive and inspect the returned item, we will process a refund to your original payment method. Refunds typically take 5-7 business days to appear on your account.
Certain items, such as final sale products, undergarments, and customized pieces, are non-returnable. Please review our return policy for a complete list of non-returnable items.
We collect information such as your name, email address, shipping address, and payment details to process your orders and provide a personalized shopping experience.
We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted partners to fulfill orders and provide services.
If you suspect a privacy breach, contact our customer service team immediately with details of the issue. We will investigate and take appropriate action to resolve the matter.
Yes, we use industry-standard encryption and security measures to protect your payment information. Your data is processed through secure payment gateways.

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