How do I place an order on 22Khub?
To place an order, simply browse our collections, select your desired items, choose the correct size and quantity, and click "Add to Cart." Follow the checkout process by providing your shipping details and payment information.
How do I setup my store?What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Stripe, and other secure online payment options. The available options will be displayed at checkout.
How do I know if my order was successful?
After completing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service.
Can I order by phone or email?
Currently, we only accept orders placed through our website to ensure accuracy and security. If you need assistance, our customer service team is here to help guide you through the online process.
What are the shipping costs?
Shipping costs vary depending on your location and the shipping method selected. The exact cost will be calculated at checkout.
How long will it take to process my order?
Orders are typically processed within 4-6 business days. You will receive a shipping confirmation email once your order has been dispatched.
What is your return policy?
We accept returns within 10 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Contact our customer service to initiate a return.
Will I get a refund for my return?
Once we receive and inspect the returned item, we will process a refund to your original payment method. Refunds typically take 5-7 business days to appear on your account.
What items are non-returnable?
Certain items, such as final sale products, undergarments, and customized pieces, are non-returnable. Please review our return policy for a complete list of non-returnable items.
What personal information does 22Khub collect?
We collect information such as your name, email address, shipping address, and payment details to process your orders and provide a personalized shopping experience.
Will my personal information be shared?
We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted partners to fulfill orders and provide services.
What should I do if I suspect a privacy breach?
If you suspect a privacy breach, contact our customer service team immediately with details of the issue. We will investigate and take appropriate action to resolve the matter.
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information. Your data is processed through secure payment gateways.